Two hours past the due appointment time they have not shown up, and have made no contact. Phone line is closed, I have never received an email reply from them and have had multiple issues with their texts not being sent. They asked me to book an appointment using the link they sent once without sending a link. Did not answer the email. Found their number on Reddit as they have deliberately removed it from their website (It's 02039896766, btw). They automatically hang up if you have been waiting for half an hour and you have to call again. Last time it took four calls for them to answer. I guess the tactic is to hope you go away. Do not let that work.DO NOTE USE THIS SERVICE. The wait times are a lie. Find somebody else. I cannot stress this enough.
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