adidas-online.com

2.5
2.5 Based on 141 reviews

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Marjolein Roche
This is absolute madness.

This is absolute madness.I ordered three sweaters. They didn't look good on me. I tried them on for a maximum of one minute (per item) (one after the other) and I am naturally very hygienic. I also don't use perfumed products or anything like that. I then neatly packaged them and sent them back. Two of the three items were approved for return, and one item was rejected "because it supposedly had a strong scent."I call this an abuse of power. As a private individual, you're up against a wall. You can't go anywhere. Now they're demanding payment, even though I don't want this sweater at all. They're accusing me of something completely fabricated.I'm so shocked. I've never experienced anything like this. How powerless can you feel in such a situation?This completely unreasonable situation (and all the other reviews where I detect the same pattern) has completely destroyed the entire reputation of this brand. I now consider them as scammers.

1
Date of experience: Jan 14, 2026

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