I am writing to express my dissatisfaction with both product quality and customer service at the outlet. I purchased running shoes that showed damage within a month. After a complaint, they replaced them, but the new pair also deteriorated quickly. The manager's conduct was unprofessional, and I was informed that the replacement wasn't approved. This experience has left me very disappointed, as I expect higher standards from a globally trusted brand. I urge you to resolve this matter fairly and improve customer service.
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