I would rate 0 stars if I could. I returned items over 4 weeks ago and despite providing evidence of tracking etc, I am yet to receive a refund. I’ve chased over and over and not getting anywhere. This is the worst customer service I have ever experienced. I’ve started the chargeback process with my bank as well as reported to trading standards for breach of UK consumer laws and have reported to watchdog. I would advise others experiencing similar issues to do the same as judging by the number of reviews, adidas clearly thinks it’s ok to scam customers and break uk consumer laws!
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