If zero stars were possible, that's what you would get. Atrocious customer service, lies, false information and delays refunding my money. I placed an order on 7th June 2023 in a 30% off deal, quoted 2 days delivery, yet on 19th June, still no shipping details or item. Tried to phone customer service, said they were busy, try again later. I finally got thru on the 20th, lodged a complaint and they told me my shipping details were wrong. Considering I consistently purchase from them, I disputed this. They then said my order would be shipping the next day. I waited another week, still nothing so I contacted them on Facebook only to be told they cancelled my order on the 8th June due to no stock. I refuted that as I could buy the shoes at full price today for next day delivery. I asked why I had been lied to and why you have not refunded my payment. Was told my payment would be done in the next 3 days. It is now 13th July and still no refund, have contacted my Bank, ACCC and Fair Trading. You've lost a customer here, smarten up.
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