Order over the internet on the 2 Feb 2020, waiting for 16 days before they can despatch, try to track the item on the 27 Feb 2020 and I can see it sent to the wrong address twice and it shows on the Australian Post that the item now is been delivered in VIC and I live in NSW.I tried so many before I can speak to one of the customer services over the phone. They need to wait until they get the parcel back to the warehouse before they can issue me the refund, which isn't really fair to me, what if they will never get the parcel back from the wrong address they have sent? Really bad shopping experience, I will never ever go back again!!!!
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