I am still awaiting refunds for return packages received by Adidas over 29 business days ago . I have called the Adidas Service Centre twice and on both instances it was confirmed the return packages were received and I was assured and promised refunds would be processed within a specific time period and in both instances they weren't (and I am still waiting for my refund), which is frustrating. I was told by the Service Centre themselves that Adidas Online returns policy is to process refunds within 25 business days. I refuse to call the Service Centre again and be given another false promise so I will be lodging my case with Consumer Affairs. In contrast, I returned an item to Under Armour Online at the same time and received a refund to my credit card within 14 business days. I will not be shopping on Adidas Online again (not matter how good a sale it is) and will not be recommending them to anyone.
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