Absolutely disgusting. Purchased a birthday gift ( a sweatshirt) for a friend online on 14th June, after a week still no shipping information. Tried to call the customer service phone number listed on their official website, waited a long long time, no one answers. Online and apps chat function are not working at all. I searched everywhere, found messenager communication avenue. Was told today through Messenager, the order was cancelled by system already. But I never received any notification in any form, and on my account, it is still showing as an active order now. The sweatshirt in this particular colour has sold out in other retail online as well, which I could have purchased from if I was informed the cancellation earlier. Never again! Do not recommend anyone trust Adidas AU online.
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Shop for adidas shoes, clothing and collections, adidas Originals, Running, Football, Training and more at adidas.com.au.