Worst experience online shopping ever! Something is not going well at Adidas. Ordered items in early November sale. Gets cancelled entirely with no explanation shortly after. Then customer service honours the order so I had to order again at a higher price. They said they would refund me the difference to the original lower order value. They say 1 box of items was lost so now I’m waiting 5-7 days (terrible follow up) to rectify. They have near $900 of my money and no refund, no resolution. I have lost all trust in them. And now my Christmas presents have not arrived in time despite buying them 5-6 weeks ago! Unsavoury practices and customer certainly not central to their business model.
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