I am writing to formally address an issue regarding my recent online purchase through your website. On 01/12/2024, I placed an order for the Adidas Campus 00s Back Size 10 US at the promotional price of $68 during your Black Friday sale. Unfortunately, on 04/12/2024, I received a notification that my order had been canceled without any justification.Upon contacting your customer service team, I was informed that the cancellation was due to a lack of stock. However, I noticed that the same product remains available for purchase on your website at the full price, which raises serious concerns about misleading advertising and a potential breach of consumer rights.Offering a 10% voucher as compensation for this issue is unacceptable. It does not address the primary concern, which is your failure to honor the agreed-upon transaction. As per consumer protection laws, businesses are obligated to:1. Honor advertised prices.2. Avoid deceptive practices, including advertising products that are not genuinely available at the promotional price.To resolve this matter, I expect the product to be provided at the original advertised price of $68, as per the terms of the promotion during which I made the purchase.
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