At time of order it says 1-2 business days for dispatch very clearly on their shipping page. I have waited over 2 weeks and no representative is able to tell me when the order is being shipped. They blame they have a high volume of orders and are waiting for the courier to pick up. Yet they can not escalate or do anything about it, such as simply putting it on the same days pick up? Extremely misleading to not have any mention of such delays on the website and to not give any kind of reassurance as to when the order will be dispatched. Very poor and unprofessional for a global brand
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