Terrible customer service and online returns. I purchased some basketball shoes online. I returned them over 10 weeks ago. I am still waiting on my refund despite repeated emails and phone calls. Each time I was told a date my refund would be processed, each time the date passed with nothing. I have tried to speak to a manager or someone higher than a customer service rep, each time I have been told that is not possible. Average quality shoes, extremely below average customer service and returns.
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