I don't want to give even one star but this system needs our rating. If I could, negative shall be given to this Adidas Australia Pty Ltd.First of all, I always travels, I must reiterate that I have had extremely good online experiences with Adidas of other countries (e.g. UK, USA etc.), writing this abuse is tailor made to Adidas Australia Pty Ltd, they such the poorest operations in the world.This is the poorest operations in Australia to run Adidas online business. My order was placed on 23rd November, have had live chat with the customer service on daily bascis since 29th November. The customer service has no intention to deal with my case. Until this second, none of them able to tell me where is my order.Hopeless, unable to obtain assistance from this Adidas Australia Pty Ltd., I have raised the case to Paypal, this poorest Adidas Australia Pty Ltd alert that I am going to make the claims so they immediate to amend the order notification to "order shipped". However, I received NONE email confirmation in regarding the shippment, and of course NONE the purchased has sent to me. Such poor attitude of this Adidas ! I guess they even want to escape from the refund. They are reluctant to proceed the refund even though they told me the purchase order has been confirmed CANCELLED. (they told me to wait 3 business days since 8th December, the refund will be back to my paypal account.) But the fact is, NO REFUNF IS RETURNED to my paypal account.I don't know whether my refund can be done, I hope Paypal able to give hand on this.Stay away from this Adidas Australia Pty Ltd., don't buy online.Adidas is a global huge premium brand, how come they let this Australia operations team to ruin their brand equity ?
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