Extremely disappointed customer!!After I purchased my order of over $300 adidas we’re quick to take my money, but have made it as painful as possible to provide me my refund. I followed up with their customer service team on when to expect my refund after returning my order 3weeks prior, only to be told it can take over 30days for the refund to show on my bank account. It has been 60days and today my refund for only 1/5 items has been processed. Called to follow up and spoke with the same customer service representative only to be questioned about the number of products I returned and reluctantly processed my refund. 0 communication to confirm and record the conversation we had or the issue that occurred. Terrible customer service, poor communications between warehouse and customer support.I will never be shopping at adidas again!
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Shop for adidas shoes, clothing and collections, adidas Originals, Running, Football, Training and more at adidas.com.au.