EXTREMELY DISAPPOINTING CUSTOMER SERVICE Their website claims that returns will be processed within a maximum of 2 weeks, and refunds will be issued promptly. However, it's been 2 MONTHS since I initiated the return, and my attempts to reach out for assistance have gone unanswered, or I receive vague apologies without any resolution. They are REFUSING to issue a refund for my package, which is clearly unacceptable. I strongly advise against purchasing from their online platform; consider going to a more reliable option.
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