I need Adidas Headquarters in Germany to be aware of the damage Adidas USA is causing to the brand. Shoes are constantly falling apart but the service when you have warranty issues is where the drama unfolds in the USA.Adidas USA is engaging in unethical and illegal practices to deny consumers rights. I have posted a separate review on Trust Pilot detailing the illegal issues under Adidas (com) which is the USA branch of the brand.This is causing a loss of faith and showing no care at all for the customer that supports the brand. I once loved this brand and was a very loyal customer for many decades for myself and my family. I am appalled by the constant decrease in quality during production (the shoes are so so so bad now) and am beyond appalled at the criminal conduct of what I am witnessing by the USA staff who handle customer warranty issues / product issues. Apart from the low quality produce, the staff service is a failure. I will not spend another cent at this brand until I receive fair recognition and a refund on the defective stock that was deceitfully sold to me and the taxes that the USA Adidas stole from me during the refund stage.This has been ongoing for almost 1 year now! Do not treat your customers like we are stupid. EDIT - adidas have reached out to offer me a $50 online credit for the hours and hours and hours I have wasted telling them they are engaging in illegal conduct and that I want a refund for the tax they stole from my prior refund and the reconditioned shoes they unlawfully sold me via deceitful methods
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