It is honestly an absolute joke of a company. I ordered several items and one did not fit, so I tried to return it. The website repeatedly generated “technical issue” messages and told me to try again later. After wasting hours with no resolution, I was forced to contact customer service, which was painfully slow and added even more unnecessary delay.This is a basic process that should be fully automated. Generating a return label and processing a refund should not require hours of effort or manual intervention. Instead of a straightforward return, I ended up dealing with broken systems and inefficient customer support. Overall, a frustrating and time-wasting experience
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