Customer support is shockingly bad. I was advised that the item was shipped when it was still in progress. I asked for the issue to be escalated and was advised that it would be to see if an exception could be made and was advised I would be notified by email.No email came through, the chat wouldn't download and I am €300 out of pocket. It's very short sighted on their behalf. I will never ever ever order from them again.
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