If I could give Adidas (and Sports Direct) less than one star, I WOULD.Bought a pair of Adidas Terrex Eastrail shoes from Sports Direct in February. Bought two pairs actually, one bright lumo orange and one grey pair. Purchased SPECIFICALLY for in town walking, as I go for a walk once a week with my wife in and around the town we live in. I have been alternating between the two pairs weekly ( one pair this week, the other the next, so on and so forth). The soles on the orange ones began to wear a LOT faster than the grey ones. I contacted Adidas to discuss the issue and was told to go to Sports Direct (which I had, in fact, already done - they told me to contact Adidas, as it seemed like a manufacturer fault). After a long back and forth with the Adidas chat bot and four different human “Customer Care agents” (if you could call them that), I was offered a 30% off discount coupon. Whilst all of this had been going on, I had sent the shoes in to Sports Direct to be assessed by their “expert team” who promptly sent them back, their words being “you wore these shoes out due to normal wear and tear”! Listen, in what reality do you buy a pair of walking shoes - that you only wear every other week, that you don’t get wet, that you don’t walk in mud with - and have them wear out in less than a year????? Let’s not forget that Adidas recently upgraded their Terrex lines with new Continental rubber soles! I am 99.9% sure this was done because they realised that the soles on the Terrex line were wearing out too quickly!So, I’m out of pocket, with a pair of shoes that look great from the soles up. Given a 30% off coupon to go and spend on ANOTHER pair of Adidas shoes - “Here, take that, now please bugger off”. I have been an Adidas fan since the early nineties, but I will NEVER, EVER purchase another pair of their shoes. I’d love to be able to add photographs to this review, you would see EXACTLY what I’m talking about!I recommend you avoid Adidas like the plague. As is my recommendation to avoid Sports Direct, as the ONLY reason they rejected the return is due to the fact that THEY would then have to attempt recouping their loss FROM ADIDAS!
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