My experience with this service has been incredibly frustrating. I ordered multiple items, but one didn’t fit, so I attempted to return it. The website kept showing 'technical issue' messages, instructing me to try again later. After spending hours with no resolution, I had to reach out to the support team, which was excruciatingly slow and caused even more delays. This should be a simple process that is fully automated. Creating a return label and processing a refund should not take hours or require manual input. Instead of a smooth return, I faced malfunctioning systems and inefficient support. Overall, it was a waste of time and quite aggravating.
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