I am writing to follow up on the funds currently withheld in my wallet. As of today, December 1st, I have yet to receive the promised payment. - Two weeks ago, it was communicated that the funds would be released within 1–2 days, yet it has now been 15 days since that commitment.
- I was told that payment would be issued at the end of the month via a payment platform, but no payment has appeared in my account for November, and now we have entered a new month. This money takes seconds to deposit but weeks to withdraw.
- When I created my account, I was assured of control over my wallet, allowing me to add and withdraw funds as needed; however, I have been unable to access my funds and have effectively been denied control.
- I have expressed that the withheld funds are urgently needed for my sister’s hospital expenses, yet there has been a lack of sensitivity and respect shown regarding this matter. This delay is causing significant financial hardship and emotional stress for my family and me. I relied on your commitments, and the ongoing withholding is completely unacceptable. I request immediate action: please release my full funds as it is clear that the company is unreliable and cannot be trusted. Failure to resolve this issue promptly will lead me to pursue all available remedies, including formal complaints to consumer protection agencies, escalation to relevant regulatory authorities, and public disclosure of this experience to prevent future occurrences. I expect your immediate attention to this urgent matter.
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adivaha® is a travel technology company that specializes in providing solutions for the travel industry. We offer a range of products and services aimed at helping travel agencies, tour operators, and other travel-related businesses enhance their online presence and streamline their operations. adivaha®'s offerings typically include travel booking engines, online travel portals, hotel and flight booking systems, travel API integrations, and more.
We focus on developing technology solutions that enable travel businesses to offer their customers a seamless and user-friendly booking experience. This can involve integrating various travel services, such as flights, hotels, car rentals, and activities, into a single platform, allowing customers to easily plan and book their trips.
adivaha® may also provide white-label solutions, where their technology can be customized and branded according to the specific needs of their clients. This allows travel agencies and businesses to maintain their own branding while leveraging adivaha®'s technology to power their online booking platforms.See more
