Admiral sent me an email asking me to write this review, but none of the links worked. And that just about sums up my experience. I insure my dog with Admiral. First of all, the good stuff – making a claim was reasonably straightforward and it didn’t take too long to get the money to cover it. But, when my dog was diagnosed with a fairly serious condition, I needed to ask a question about the cover. I tried to do this using chat online but they told me I had to email it. I sent the email and it then took them over six weeks (yes, six weeks) to reply. When they finally did, they didn’t even acknowledge that it had taken them six weeks to reply in their response. And when I replied to them to point this out, they didn’t bother replying (although maybe I’ll get a response in another six months or so). All in all, not particularly impressive.
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Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.See more
