adobe.com

1.2
1.2 Based on 875 reviews

Adobe software and services revolutionize how the world engages with ideas and information anytime, anywhere, and through any medium. Learn more....

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Steve Mack
Having purchased perpetual licensed software in 2013 of Photoshop CS6, Lightroom and Acrobat Pro I h

Having purchased perpetual licensed software in 2013 of Photoshop CS6, Lightroom and Acrobat Pro I have used these products without need to upgrade or buy the latest versions. At the time they were a significant investment. However, after my long used Dell PC finally died last week (post stormy weather and electric issues) I had to buy a new system.

I dug out my registered products and loaded onto new win 11 platform PC without issue - until a prompt advised me that my registered licence was ‘on too many devices’ and I needed to deactivate them. How do I do that on a dead PC I wondered - well, apparently Adobe do this remotely. I went onto their chat option and engaged an agent only to be told that they would need to manually deactivate devices but, as CS6 version is no longer supported, they can’t / won’t do this and recommended I but their new ‘cloud’ based subscription service.

So, the moral of the story is - when you believe you are buying a lifetime licence YOUR NOT. It’s ALL a big con selling you a 6 for a 9.

A perfectly functional piece of software - sabotaged by its makers just to hold their clients at ransom to keep spending money.

They can take their new cloud software and shove it up their backside hardware….sideways.

1
Date of experience: Feb 10, 2026

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  • Adobe software and services revolutionize how the world engages with ideas and information anytime, anywhere, and through any medium. Learn more.

  • language https://www.adobe.com

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