I placed an order and changed my mind within 24 hours, wanting to cancel. I tried to contact them everywhere. Their website claimed I could call during business hours, but when I did, no one answered. My order shipped before they responded to my email. Their stated response time of 4 to 6 business days is absurd. After I left a review, they quickly offered to recall my parcel and refund me. While the issue was resolved, I had to go back and forth to get a response.
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