Adore beauty never sent me an email order confirmation so I reached out to the customer service and they told me they would email me an update- once I realised I wouldn’t hear from them I reached out again and they told me my order was declined? I never once received an email or anything telling me my order was not processing and I can see I’ve been charged for it. I asked for an explanation but was not given one and was told to email the customer service instead which I’ve done and haven’t heard back yet. I don’t know whether I will eventually receive the products or should just repurchase (although now I won’t receive the same promotions) and I also don’t know if I’ll receive my money back? I’ve ordered with adore beauty dozens of times and this time is the worst by far. Absolutely no communication facilitated by them as I’ve had to reach out multiple times to hear anything about this.
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