This company is truly disappointing. It embodies the worst aspects of modern customer service—misleading billing, poor support, and frustrating policies. They consistently respond with 'can't' to basic inquiries. Expect to waste an excessive amount of time trying to resolve billing and payroll issues. After spending hours on the phone and in chat to cancel, they refuse to provide direct contact with an account manager. I'm relieved to have found a local provider that offers responsive support and works collaboratively. I recommend seeking local options instead of dealing with large providers that are difficult when help is needed. Update: Their response was inadequate and showed no genuine concern for customer satisfaction.
Claim your business profile now and gain access to all features and respond to customer reviews.
