Referred for a heating issue by my home emergency coverage, I was impressed with the service. Nicolle was excellent, swiftly coordinating the heating engineer's visit and ensuring the report was received promptly. She followed up for electrician approval from another team, which needs to improve its service levels, particularly regarding wait times and customer interactions during challenging periods. Nicolle also arranged the electrician from the same provider. Great work, it's refreshing to see authentic customer service!
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We provide high quality plumbing and heating services for both commercial and domestic customers in the Belfast, Lisburn, Ballymena, Bangor, Portadown, Newry and surrounding areas.
We also provide total home solutions for a number of insurance providers throughout Northern Ireland and are experienced in carrying out NIHE funded boiler & insulation installations.See more