I bought an alternator with a lifetime warranty assured before my purchase. However, the part failed after a year, and I faced challenges when trying to exchange it due to the original store's closure. Although they replaced it once, when the second part also failed, I was told that my warranty was limited to one replacement. This has turned into a costly issue, and I feel misled about the warranty terms. The staff were not particularly helpful or friendly. When I reached out to customer service, I was informed that the warranty was valid, but it was up to the store's discretion to honor it. I was advised to buy a new alternator from another store and return the faulty one for a refund, which I found quite amusing given the situation.
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