During the charter our anchor mechanism stopped to work, we contacted them to ask for help and someone instructed us on what to do to fix it, at the end he said it was our fault even when we followed his instructions. They didn't even come in the bay to fix the problem and let us travel almost a week without anchor.As if it wasn't enough, during the check out they tried to charge us for a problem of the stern swim platform...that we found out on the first day after our departure from the pier, as seen that the check in didn't allow us to check it completely because of the boat too close to the pier.Concluding, it seems it's not something that happened for first time. My advice is to not rely on this company, NEVER.
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