Review Time
On the first day of our charter, we discovered a leak in one of the cabins. After it was repaired, we were unable to reach our destination before dawn, forcing us to stay at the marina. Just two days before check-out, we experienced a fuel leak that the team could not locate, leaving us to find and pay for our own accommodation. Throughout this ordeal, the manager was extremely unreasonable, unhelpful, and aggressive, even suggesting we buy perfumes and keep the windows open despite the heavy rain. When I requested compensation for the accommodation and the day we couldn't sail, my claim was dismissed, and I was called a liar, even though I had witnesses to the entire situation.
- The first day of our charter we found a leak in one of our cabins, after they repaired it we didn't have time to reach our destination before dawn therfore had to stay at marina- Two days before check-out there started a leakage of fuel which they couldn't find, we needed to find and finance accomodation on our own- During the leakage the manager was extremly unreasonable, unhelpfull and agressive, recomemnding us to buy perfumes and keep the windows open (it was heavy raining)- I asked for compensation for accomodation and one day of not being able to sail and was rejected with them calling me a liar although I had witnesses of the whole situation
Totally unscrupulous company. They completely ignored a serious diesel leak, causing exacerbation to a crew member with COPD on the boat, say the boat has no problems what so ever, then spends two days repairing it with rather hostile technicians, without any compensation. Arrogant manager encourages air freshener without acutally seeing the boat himself (absurd!). Absoultely avoid the charter if you acutally want to get the services you paid for without risking damage to your health and your holiday.
Please avoid Adventure Charter. This company intentionaly and knowingly scam people. When checking out they charge for damages already present on the ship, and charging these same damages again to next customers. Shoud be investigated for Insurance Fraud.
Do not rent a boat from them. They will charge you for some old damages as a broken boat trusther. Check whole boat inside and outside by yourself and make a videos and photos before check-in. Photos and videos will be a proof for check-out.
During the charter our anchor mechanism stopped to work, we contacted them to ask for help and someone instructed us on what to do to fix it, at the end he said it was our fault even when we followed his instructions. They didn't even come in the bay to fix the problem and let us travel almost a week without anchor.As if it wasn't enough, during the check out they tried to charge us for a problem of the stern swim platform...that we found out on the first day after our departure from the pier, as seen that the check in didn't allow us to check it completely because of the boat too close to the pier.Concluding, it seems it's not something that happened for first time. My advice is to not rely on this company, NEVER.
Claim your business profile now and gain access to all features and respond to customer reviews.
honeymooners.travel
icelandair.com
certifiedrecovery.net
volunteerworld.com
myholidayguide.co.uk
choicehotels.com
santaslapland.com
insidejapantours.com
safarekaaba.co.uk
airbeastravel.com.mx
