I ordered a Gibbon slack-line from Adventure Co in late November to give as a gift to the kids for Christmas. The slack-line arrived shortly after and stayed in its sealed package until it was unwrapped Christmas day. Upon opening, the box was FULL of black mould and mildew. The slack-line is functionally fine after a wash but the mould stains/smell are permanent. This is a genuine safety hazard as inhalation of mould spores can cause sickness, especially considering the packaging was opened indoors. Clearly somewhere along the way the inside of the package was gotten wet. I intend to take the matter further than the Adventure Co because this is a violation of Health, Safety and Consumer Laws, however this review is my primary PSA to warn consumers against purchasing products from this company. It is clearly not a professional operation and I am very disappointed with being delivered mouldy products, ESPECIALLY considering it is a product designed for SMALL CHILDREN who should not be subjected to mould. DO NOT BUY FROM THIS BUSINESS.
Claim your business profile now and gain access to all features and respond to customer reviews.
We care for our Planet and People, team up with the best people and brands with the mission to help preserve the world we live in. Our mission is to provide the best and most sustainable outdoor brands, while minimising the impact on the environment. The connection between sustainable manufacturing and the environment is an important one for us as we strive to inspire better adventures for tomorrow.
We also know the importance of quality outdoor and adventure gear. We really do! That's why we stand behind all our products with a 100% satisfaction guarantee, with the best brands from around the world.See more
