Edit: my order has arrived within one week, I didn't receive any shipping information but it was dispatched the day after I ordered. customer service has been very helpful and resolved the issue within minutes.Haven't received any updates on my order after one week even though the product was in stock. After the payment confirmation I haven't received any updates regarding delivery, the company isn't following their own shipping policy as stated on there website. I also wasn't able to get the 10$ discount of the first order despite signing up to the newsletter.Edit: customer service has now contacted me after I reached out to them and my order is being shipped
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