Unfortunately Adventure Kings use Team Global Express for delivery of online orders. Having Express in their name is a total joke as is their non-existent customer service. Kings need to have a look at the reviews on here & productreview.com before deciding on a freight company. Over 1400 reviews for TGE on productreview.com of which 96% are negative!! Even if most satisfied customers don't post reviews, that's still around 1350 customers annoyed enough to leave a negative review. If Kings cared about their customer experience they would look elsewhere for a courier. No point having decent gear for the price if it can't be delivered in a timely manner, as expected when paying for delivery. Your holiday will probably be over before your new gear arrives. I currently have two Kings orders which have been 'delayed', according to the tracking. One of them for a week, and Kings have just sent another item that was backordered, via the same joke of a freight company. No doubt it will be held up as well (assuming they eventually show up). Contacted Kings, they won't contact TGE unless it doesn't show up for another week. S*&T experience all round & I advise others to look elsewhere if they need their orders delivered.
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