While the clothing is great, the customer service is lacking. They sent me the wrong order and couldn't fix it because of their internal processes. I have to return the wrong order, wait for a refund, and then possibly repurchase it at the same price. They can’t just resend the correct order due to their system limitations. I understand they need the incorrect order back, but it shouldn't be so difficult to get what I originally ordered. I’m considering canceling my account due to this experience.
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