I had a pathetic experience with IGP. I ordered a cake for Valentine’s Day, but instead of being delivered on 14th February, it arrived on 15th February at 9:00 PM, completely defeating the purpose of the occasion.The customer service is horrible. The manager never answers calls and does not reply to WhatsApp messages at all. There is absolutely no accountability. This is not a one-time issue; every single order I’ve placed with IGP has been horrible and disgusting. Not a single order arrived on the booked date.They show delivery slot availability, but once you place the order, the shipment conveniently gets “lost.” There is zero coordination or respect for the customer’s time and emotions.The card printing facility is another joke. The text on the card is barely readable, completely unclear, and poorly printed. It’s a waste of time, money, and energy.They very well know how to ruin special days. I would strongly advise others not to trust the IGP for important occasions.
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IGP Middle East is more than just a gifting company. We are in the business of relationships. We enable meaningful connections between people by helping them express their feelings through our range of cakes, flowers, and gifts. Our vast international network spanning over 150 countries has already unboxed over 10 million stories of love and joy. We are experts in teleporting surprises across distances, ensuring timely deliveries that truly enhance the joy of gifting. Our team of 1500+ talented gifting gurus operates from offices across the world, including the Middle East, India, and Singapore! We believe in enriching relationships through thoughtfully curated gifts, bringing smiles to both givers and receivers. At IGP, we help you #GiftThatFeeling, indeed!See more