aeg.co.uk

3.3
3.3 Based on 81 reviews

...

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dean stead
AGB728E5NB upright freezer Bought matching fridge and freezer at same time but will not go into the

AGB728E5NB upright freezer
Bought matching fridge and freezer at same time but will not go into the fridge problems this review is regarding the freezer, on the 19/01/26 a shard of plastic dropped from the handle as door was opened, couldn't see at this point where from, next opening the handle came away from the freezer at the bottom so got InTouch with aeg through the online repair system on the 21/01/26 the booking for repair was 26/01/26 my birthday 🎈,has it got later in the day I rang them to see why they have not been and the answer was the repair has been cancelled and transferred me straight to parts supplier where could buy parts,so bare in mind this was 25 days out of warranty on an expensive item with an average door handle open of 5 time per week, do the maths, will be pursuing them under consumer rights act 2015, honest review do not buy from aeg as when problems start they will drop you like a stone

1
Date of experience: Feb 15, 2026

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