Terrible experience claiming a breast pump. They misrepresented my insurance policy, claiming it wouldn’t allow them to send the pump before birth. When I contacted my insurance, they confirmed this was false. I learned that another agent received her pump when her baby was already six months old, which is unacceptable. Expecting mothers need everything ready for the arrival of their baby. They seem more focused on profiting from insurance companies than providing proper service. They also lied about the paperwork sent to my doctor. The worst service I've ever encountered.
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