1. Luggage scam. By Mexican law 1st baggage up to 25kg is free. They don't state this anywhere on the website and are forcing you into buying luggage space.2. Basic fare scam. If you try to book it through the website, the system will fail on you. When you call the call center, they silently raise the price higher. 3. Miles scam. It's impossible to accumulate miles based on finished flights.Website is a huge mess. The planes are a mess (broken displays, electrical outlets and non-working wifi).
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