I ordered a necklace with a special message, but the process was a nightmare. It took hours to navigate the website and write my message because it didn’t save properly. After processing my order, I received only an order number, with no further details. I sent multiple inquiries about shipping, and when it finally arrived, there was a mistake in the name I provided. Despite my attempts to resolve this, they claimed it was my error and offered no solution. This feels like a scam, and the lack of customer service has been incredibly disappointing.
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