I placed an order with no rush delivery expected within 4-10 business days. The order shipped promptly, but I encountered a delay with no updates until my order was returned to the company's headquarters after no delivery attempt was made. The support team confirmed my correct address and promised a follow-up, yet the next communication stated my item was undeliverable and the boots I ordered were sold out, leading to a refund. I feel extremely disappointed and will advise my doctor to recommend shopping in-store only, as this has been one of my worst online shopping experiences.
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