I've ordered from this store many times, and everything was always fine. But this time I ordered sneakers. I didn't receive an email notification that they had arrived. So I didn't have time to pick them up from the post office within 5 days, after which they were taken back to the store. I've written to them numerous times about wanting them to send me back the sneakers, but after receiving no response, I ordered the exact same sneakers again and now I've picked them up. But they're not responding at all about a refund for the first sneakers! My messages are simply left unanswered. So it turns out that the money for the first sneakers I ordered is with the store, and the goods are also with the store. So I'm left with nothing! And they apparently don't intend to respond to my emails at all.
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The AFEW STORE, founded in 2008 – based in Düsseldorf, grew to an international well-known sneaker store. Our assortment of products grew from year to year. Besides classic sneakers we are also releasing limited and exclusive sneakers. Over the years we have collaborate and worked with big brands such as Nike, Adidas, ASICS SportStyle, Diadora or KangaROOS.
