There is no transparency on the additional cost for UK customers in terms of potential extra charges for UPS handling fees and import duties when doing a transaction online. Received a UPS invoice weeks later, which added 50% to the sales price. Not showing any information about additional costs and what those are during the sales process is hardly a best practice. There is a one-liner somewhere in the small print in the terms on the website, but you would have to look for it. Other retailers are managing the Post Brexit process and customer relations much better and with transparency. Will stay well clear in future.
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The AFEW STORE, founded in 2008 – based in Düsseldorf, grew to an international well-known sneaker store. Our assortment of products grew from year to year. Besides classic sneakers we are also releasing limited and exclusive sneakers. Over the years we have collaborate and worked with big brands such as Nike, Adidas, ASICS SportStyle, Diadora or KangaROOS.
