I made a purchase of a product from Afew that arrived damaged. After contacting their customer service, I was instructed to return the item and follow a process that included going to a DHL location for inspection. While I understand the need for verification, the entire process has been a nightmare.It has now been almost two months since I returned the item, and I still have not received either a replacement product or a refund. The lack of communication and the delay in resolving the issue has been extremely frustrating.I have had to chase them repeatedly for updates, and at this point, I am left without the product I paid for and no resolution in sight. I am incredibly disappointed with the service and will not be recommending Afew to anyone.I hope this review serves as a warning to others considering shopping with this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
The AFEW STORE, founded in 2008 – based in Düsseldorf, grew to an international well-known sneaker store. Our assortment of products grew from year to year. Besides classic sneakers we are also releasing limited and exclusive sneakers. Over the years we have collaborate and worked with big brands such as Nike, Adidas, ASICS SportStyle, Diadora or KangaROOS.
