I ordered shoes Oct 8 . They were set to be delivered Oct 11, but Oct 11 fed ex marked the package as delayed and I have created a ticket . It has now been 9 days and I have 0 answers . I have repeatedly asked a few store for a refund even tho I will lose all the duty fees I paid to import to canada . Fed ex claiming the package they shipped is empty. What ever happened to the shipment I could care less, but the fact that fed ex or a few has not got back to me with ANSWERSA with a ticket open for 9 days is completely and utterly UNNACCEPTABLE . if this company is reputable they will make a point to contact fed ex and resolve my situation , until then my review will remain 1 star and I will never be using their services again . So far they have made 0 effort to make this right. Just email me telling Me to keep waiting ......well iam not waiting any longer . Iam over it . Awful customer service from this shop . Fed ex is a whole differnt story , also not happy with them . As of now iam out a pair of shoes and all the duty fees I've paid with 0 confidence this will be resolved . Thanks guys for the worst online shopping experience I have ever had . More than a two sentence update would be alot nicer than being told to wait . I want my money back or the shoes reshipped it is pretty simple . And if they get reshipped they better be DDP . DUTIES PAID . so I don't loose more money I cannot afford to flush down the toilet.
Claim your business profile now and gain access to all features and respond to customer reviews.
The AFEW STORE, founded in 2008 – based in Düsseldorf, grew to an international well-known sneaker store. Our assortment of products grew from year to year. Besides classic sneakers we are also releasing limited and exclusive sneakers. Over the years we have collaborate and worked with big brands such as Nike, Adidas, ASICS SportStyle, Diadora or KangaROOS.
