affinityfcu.com

1.9
1.9 Based on 20 reviews

Affinity Federal Credit Union, New Jersey's largest credit union, is a member-owned, not-for-profit, full-service financial institution with branches throughout northern and central New Jersey. Affinity has been offering superior financial services wi......

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Extremely dissatisfied with the service

If I could rate this service a zero, I would. After refinancing, this was the company that handled my case. They reduced my payment by just 20 dollars. It seems they have no regard for their customers. Communication is poor; they rarely answer the phone. I missed important deadlines due to their lack of response, and there are no banks nearby to help. Ultimately, I had to give up the car and file for bankruptcy, yet they continued to report late payments long after I closed the account. Even now, they are still marking me late as I attempt to resolve this. My bankruptcy has been finalized for almost two years. I am incredibly frustrated with this service. They provided no assistance whatsoever. Please stay away.

1
Date of experience: Dec 09, 2025

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Business Details

  • Affinity Federal Credit Union, New Jersey's largest credit union, is a member-owned, not-for-profit, full-service financial institution with branches throughout northern and central New Jersey. Affinity has been offering superior financial services wi...

  • language https://affinityfcu.com

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