We recently did a trip to Bangkok/Phuket/Singapore. Overall we were pleased with the arranged tours, pickups and transfers. We enjoyed the Centara hotel in Bangkok and its convenience to the mall. The hotel staff and breakfasts were fantastic. A special compliment for the bread pudding. I was a sought-after breakfast treat. The pool was in need of serious repairs and we would have preferred a better location where we could walk safely. The Phuket hotel - Novatel Kamala was quite a disappointing experience. Service, hotel maintenance, room conditions and food was mediocre at best. Please consider an alternate hotel. In Singapore the accommodation, service and hospitality from the staff was extremely warm and generous. Food was delicious and diverse. The local MRT train experience was awesome. We really enjoyed the diversity of food in Little India, Arab Street as we were getting a little tired of 100% Asian offerings midway into the trip. The Sultan Restaurant on Arab Street was a welcomed treat. The offerings were awesome. We did not enjoy the idea of not being told in advance about paying extra for luggage as we flew to different cities and only learned of these charges about a day ahead from our Tour Guide. Please consider advising passengers ahead before booking is completed. Finally we thought it was unprofessional for the tour Guide to dictate how much we needed to tip her and the Driver inferring to the passengers that the wages were low. Overall, it was an interesting cultural and historic trip. Our favorite memories were visiting the Floating market, Arab Street, Little India, the Train market and Chattuchak Flea market. We found Singapore to be an extremely expensive city. We thoroughly enjoyed the comical Tour Guide; meeting new friends within the group; the experiences within each city and the intricate details and tools used to plan the tour. Thanks for arranging the opportunity.
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