I placed a $300 order and their system defaulted to my old address. I realized the mistake within minutes and reached out immediately, but was told nothing could be done — no change or cancellation — even though the order hadn’t shipped.The rep escalated it, and a VP replied repeating the same policy and closing with a dismissive “we wish you the best.” It came across as inflexible and unprofessional.I’ll try to recover the package through my landlord, but it’s unlikely I’ll ever receive it. I won’t be ordering from Afloral again.
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At Afloral, we believe in the power of permanent, sustainable botanicals. Whether you’re searching for the highest quality real-touch artificial flowers, sustainably sourced natural dried flowers, or unique vases, know our small team has hand-selected everything. We’re committed to providing you with a boutique experience through fair prices, fast shipping, and genuine customer support.See more
