We engaged them to organize a group trip and paid the agreed advance in full. Instead of managing the funds responsibly, they squandered the money and then, just two days before the trip, insisted we pay the same amount again, claiming they would 'deliver the trip now and refund later.' This is not a misunderstanding — it’s a total breach of trust and basic professional ethics. No travel company should operate this way. Their actions reflect a lack of financial integrity, zero respect for travelers, and a blatant disregard for legal obligations. A company behaving this way should not hold a tourism license, and its manager should not be part of the travel industry. For the safety of your clients, your finances, and your peace of mind: do not engage with them.
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Africa Marvel Safaris is one of the leading tour companies based in Kenya which specializes in safari and destination management within East Africa. We ensure to simplify the planning process of your safari by identifying your dreams and desires and working hard to exceed our client’s expectations. Our operations are in Kenya, Tanzania, Uganda and Rwanda.
