We collaborated with them to arrange a group trip and made the full advance payment as agreed. Instead of managing the funds responsibly, they misused the money and, just two days before the trip, asked us to transfer the same amount again, claiming they would 'provide the trip now and refund later.' This is not a simple error — it’s a clear violation of trust and basic professional standards. No travel service should operate in this manner. Their behavior reflects a lack of financial integrity, complete disregard for travelers, and a blatant violation of legal responsibilities. An organization acting this way should not possess a tourism license, and its management should not be part of the travel sector. For the safety of your clients, your finances, and your peace of mind: avoid working with them.
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Africa Marvel Safaris is one of the leading tour companies based in Kenya which specializes in safari and destination management within East Africa. We ensure to simplify the planning process of your safari by identifying your dreams and desires and working hard to exceed our client’s expectations. Our operations are in Kenya, Tanzania, Uganda and Rwanda.
