I had already gotten my DNA results from 23andMe, but African Ancestry claimed to be different and better. In addition, it is a Black owned company and I wanted to support them. I should not have bothered since they had no interest in supporting me!Though the $299 USD fee covers shipping and handling, that is only within america. So, if you are external to america, expect to pay to ship the kit back to america. If I had known this ahead of time, I would not have purchased the kit. A return postage paid label should have been inside the kit, but a return label was not sent with mine. When I contacted the company they told me they would send me a label. That information was incorrect, so they emailed me again saying I have to pay for shipping and handling back to America. That information was not on their website, nor was it in the kit. I asked that they absorb the cost for shipping and handling because that information is not stated anywhere. They claimed that it is on their website but when I asked them to show me where it is, they did not respond.They refused to work with me or meet me halfway, therefore, I elected to return the unused kit. It cost me $33 CAD to return it, plus they charged me $22 USD for shipping and another $25 USD to restock the product, and I am sure restocking must have been extremely laborious, not! So, I paid $100+ CAD and have nothing to show for it, other than my disappointment and rage!!!!!!!!! Bottom line: this company is by and for Afrikan americans only! If you are not in america, do not bother with this company unless you do not mind paying the exchange rate which for me was $1.387 CAD for every USD dollar. Dealing with this company has left me with feelings of resentment and rage! If we cannot trust and rely on our own, we are surely doomed!Be warned: once again, if you live outside of america, I do not recommend purchasing this product!
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African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.
